Try using the scanner and check if the problem is resolved or not. Now turn on Allow Windows to manage my default printer option.Ĭlick on Allow Windows to manage my default printer.Now click on Bluetooth & devices and then click on Printers & Scanners.Press Windows + I on your keyboard to open Windows settings.To set the Brother scanner as the default, follow the steps below: If you are using multiple devices for printing and scanning purposes, then it is recommended to just set the scanner as the default one. Set Your Brother Scanner as the Default Device If your device is not visible there, disconnect the scanner from the power outlet, wait for at least 15 seconds, plug it back in, and then restart the scanner. To find the scanner and reconnect, click the Select your Machine option.Click on the start menu and in the search box type Brother iPrint&Scan and launch it.To check if your scanner and computer are on the same network, you can perform a connection verification with the Brother official application by following these steps: It’s important to verify that your scanner is connected to the computer – either through cable, network or bluetooth. Verify the Brother Scanner ConnectionĪnother common reason causing the brother scanner to not work properly is if the connection between the scanner and your PC is not established correctly. Once the update process is finished, restart your system and check if the brother scanner starts working on Windows. Wait for the device manager to scan for the latest driver.Select Search automatically for driver software Select Search automatically for driver software.Right-click on the Printer driver and choose Update driver.Now expand the Print Queue option and choose the outdated printer driver.Press the Windows + X and open Device Manager.To update the printer drivers on your computer, follow the steps below: Therefore, it is advised to install new printer drivers on your computer or update the existing ones. The scanner driver can also become corrupted, causing the scanner to not work properly with Windows.

If you are running outdated or missing scanner drivers it will affect the device’s overall functionality. Here in this article, we have listed the potential solutions to fix the issue down below: 1. It could be due to driver compatibility issues, antivirus or even a firewall blocking the scanner from running on the Windows system. Brother scanners not working problem occurs when the scanner faces compatibility issues with the latest Windows OS.

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