For example, improved sales and order management processes use intelligent automation to extract information from contracts digitally for use in the downstream order management system.

These initiatives have contributed to a digitally transformed supply chain, encompassing the entire spectrum of order management, production scheduling and logistics, now fortified by agile development processes, accelerated feature delivery, increased automation and improvements to ArcelorMittal’s technology architecture. Now, Infosys is also delivering agile product development and focusing on accelerated product delivery while addressing product quality through a testing center of excellence that carries out testing-as-a-service. Given the high complexity of both the industry and the company’s business demand, delivering high quality and faster time-to-market were both of paramount importance. Ongoing digital transformation of the supply chain required building a team that understood ArcelorMittal’s specific processes.

Infosys consolidated, harmonized and standardized processes and improved service governance. The second wave of the transformation early in 2022 set out to transform and streamline information delivery that had previously been hampered by organizational silos. Through the first wave of engagement, Infosys worked with ArcelorMittal, sharing best practices around next-generation application management services to optimize, stabilize and transform the steel maker’s IT landscape. The idea was to take out costs from IT and business process operations and reinvest those savings to digitalize specific business functions, such as supply chain and finance.

Together, we continue to push boundaries through the adoption of advanced digital technologies across our operations, because that’s what it takes to be the steel company of the future.” “Our strategic collaboration with Infosys opened up a lot of possibilities for co-innovation. “We wanted to take a future-forward approach with our digital transformation,” said Van Poelvoorde. Infosys won a competitive RFP process based on its level of commitment, agility, delivery excellence and willingness to go the extra mile to ensure mutual success. The right collaborative partner with industry expertise

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